Cookies Policy

Use of Cookies by City Heating Spares

We do use cookies on the City Heating Spares website. However, please be assured we do not collect or store personal data via the cookies used on the City Heating Spares website.

When someone visits one of our websites we collect session information to enable the customer the best possible journey through our website, as well as standard analytics information about how our website is performing for our customers. The analytics information is collected to find out things such as the number of visitors to the various parts of the websites. We collect this information in a way which does not show us the identity of any of the website customers. In all instances where we use Cookies, the purpose and intention from City Heating Spares is to improve the customer journey on our website whilst keeping the confidence and privacy of our customers.

If we do collect personally identifiable information through the City Heating Spares website we will be honest with you about this. We will make it clear when we collect personal information and will explain what we intend to do with it. In all instances you will be asked to opt in to this sort of information so it will be a conscious decision we will ask you to make. This is usually provided in a tick box format.

What are Cookies?

Cookies are files that store information on your hard drive or browser which means that City Heating Spares can recognise that you have visited the City Heating Spares website before. Cookies make it easier for you to maintain your preferences on the City Heating Spares website, and by seeing how you use them, we can tailor them around your preferences and measure usability of the City Heating Spares website. This is important to us and you because we want to make sure our websites are as user friendly as possible ensuring you have a good experience when browsing or purchasing on our website.

How can you prevent Cookies?

If you want to, you can disable the cookies from your browser and delete all cookies that are stored on your computer. You can do this as often you want to. To find out how to do this for your particular browser you can go to "help" on your browser's menu or you can visit http://www.allaboutcookies.org/

What happens if I do disable Cookies?

You need to be aware that should you choose to disable cookies from your browser it may prevent you from taking full advantage of the City Heating Spares website and some or all of the areas of the website may fail to work for you. 

Strictly Necessary

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Strictly Necessary cookies are always enabled.

Functional

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Performance

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. They are only used to improve how a website works.

Targeting

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

  • Third Party

    When you visit a site you may notice some cookies that aren't related to that site. If you go on to a web page that contains embedded content, for example from Google Maps, you may be sent cookies from these websites. The original site does not control the setting of these cookies, so it is suggested you check the third-party websites for more information about their cookies and how to manage them.

  • Flash Cookies

    Adobe Flash Player used for videos uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as usual cookies, but they're managed differently by your browser.

    If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings (opens in a new window). Please note that if you disable Flash cookies for a site you will be unable to access certain types of content on the site, such as videos.

Category Name Purpose
Strictly Necessary CookieSettings This cookie stores your browser settings for this website.
  Lookup
Spares
These cookies are used throughout our site and are essential to use our booking systems and other features.
  Test Our Customer Services team members have a test facility to assist customers who have booking problems. This cookie is used to record information during this testing process.
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Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Google Analytics sets or updates cookies only to collect data required for the reports.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.

Requests for additional information on our privacy and data protection policies can be made to –

City Plumbing Supplies Limited
Lodge Way House,
Lodge Way,
Harlestone Road,
Northampton,
NN5 7UG